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AI Work Index

Tea server/steward (excluding bartender, barista and food/drink stall assistant)

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AI Exposure Rank

18/100

Very Low

Range 8–27/100 across source-weight sensitivity checks

Tea server/steward (excluding bartender, barista and food/drink stall assistant) has an AI Exposure Rank of 18/100, meaning its work is more exposed to current AI capabilities than approximately 18% of Singapore occupations. The evidence currently points to limited direct change; this is a relative rank, not a probability of job loss.

Limited direct changeClassification uncertain

Cleaners, Labourers & Related Workers·SGD 1,725/mo (1,570–2,084)·~8.9K workers in SG·Updated 2026-07-17

Relative AI exposure, not a prediction of job loss. Hiring, wages and role design depend on many forces this rank does not forecast.

Wage 11% below group median Exposure 13pp above group median #14 of 40 in Cleaners, Labourers & Related Workers →
01

How This Rank Is Built

The evidence behind this occupation's AI exposure, with human-work and demand context shown separately. Score stability: watch. How this works

Tasks AI can handle

With 22% AI task overlap (based on Felten AIOE, Anthropic Economic Index, and Eloundou GPT exposure), the Tea server/steward (excluding bartender, barista and food/drink stall assistant) tasks most exposed include: reservation management, menu recommendations, order processing, loyalty program tracking, and basic customer query handling via chatbots.

  • • Place food servings on plates or trays according to orders or instructions.
  • • Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
  • • Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.

O*NET tasks for this occupation with the most observed Claude usage (Anthropic task data).

What AI can't do here

At 6% human bottleneck protection, the tasks that remain hardest to automate for Tea server/steward (excluding bartender, barista and food/drink stall assistant) include: genuine hospitality and warmth, reading customer moods, handling complaints gracefully, creating memorable experiences, and adapting service to cultural expectations.

Main insulation channels: Non-routine work + High-stakes decisions — the work-context dimensions behind this occupation's human bottleneck.

Skills to focus on

Emotional IntelligenceConflict De-escalationCultural SensitivityExperience Crafting

Brynjolfsson et al. (2023) found customer service agents using AI saw +14% productivity, with the biggest gains among junior workers — AI compressed the experience gap.

Sources: Felten AIOE (2021), Anthropic Economic Index (2026), Eloundou GPT Exposure (Science, 2024), Pizzinelli et al. bottleneck model. Full methodology.

From exposure to employment

What could change the employment outcome?

AI capability is only the starting point. Adoption, task design, human oversight, demand, mobility and evidence quality determine how exposure may resolve in practice.

01

Workplace adoption

Leading sectors represented

Some listed industries have MOM sector adoption evidence; observed-sector average 57.5%.

02

Task structure

Task evidence limited

100% weighted task match · 0% effective coverage

03

Human advantage

Coordination and judgment still matter

At 6% human bottleneck protection, the tasks that remain hardest to automate for Tea server/steward (excluding bartender, barista and food/drink stall assistant) include: genuine hospitality and warmth, reading customer moods, handling complaints gracefully, creating memorable experiences, and adapting service to cultural expectations.

04

Hiring and demand

2.3% vacancy rate · 2026 Q1

Production and transport vacancies fell back from the Q4 spike and were slightly below a year earlier. Hiring remained net positive, retrenchments declined, and six-month re-entry improved. In 2025, this broad occupation group had 4.9% time-related underemployment and 19.2% non-permanent employment. Across the published male and female series, CPI-adjusted median income changed +0.2% to +8.6% from 2018 to 2023.

05

Career transitions

Wellness centre manager (e.g. hair/beauty/slimming/spa/manicure/massage)

moderate modeled transition; outcomes still depend on skills, wages and openings.

06

Evidence strength

medium confidence

3 exposure sources · sensitivity 8–27/100 across source-weight sensitivity checks.

These lenses are reported separately and do not alter AI Exposure Rank. Labour-market figures describe a broad official occupation cluster, not this SSOC occupation alone.

02

Singapore Now

Current labour market conditions and how they affect this role.

Cooling, but not collapsing. Vacancies are softer, yet retrenchment remains low and hiring still exceeds resignations.

Vacancy

2.3%

↓ 4.2% YoY

Hiring

1.7%

vs 1.2% resign

Retrenchment

0.3

per 1,000 · low

Re-entry

76.9%

find work in 12mo· -1.2pp

Production & Transport Operators, Cleaners & Labourers · 2026 Q1

Top Industries

Public Administration & Education Services
31%
Administrative & Support Services
23%
Accommodation & Food Services
23%

Industry vacancy overlays use the latest published detailed cross-tab, which can lag the main labour monitor.

03

What You Can Do

Frequently asked questions

Will AI replace Tea server/steward (excluding bartender, barista and food/drink stall assistant)?

Tea server/steward (excluding bartender, barista and food/drink stall assistant) has an AI Exposure Rank of 18/100, meaning its work is more exposed to current AI capabilities than approximately 18% of Singapore occupations. The evidence currently points to limited direct change; this is a relative rank, not a probability of job loss. AI Exposure Rank: 18/100 (Very Low). Median wage: SGD 1,725/month.

What is the AI exposure rank for Tea server/steward (excluding bartender, barista and food/drink stall assistant)?

Tea server/steward (excluding bartender, barista and food/drink stall assistant) has an AI Exposure Rank of 18/100, rated Very Low. It ranks higher than approximately 18% of Singapore occupations for exposure to current AI capabilities; it is not a job-loss probability.

What career transitions are available for Tea server/steward (excluding bartender, barista and food/drink stall assistant)?

Tea server/steward (excluding bartender, barista and food/drink stall assistant) has modeled transition pathways to related occupations. The strongest adjacent pathway is Child/After school care centre worker, based on skill and wage similarity (model-estimated). Transition scoring accounts for wage preservation, training ease, and destination quality.

How does Tea server/steward (excluding bartender, barista and food/drink stall assistant) salary compare in the live market?

Tea server/steward (excluding bartender, barista and food/drink stall assistant) earns a median gross wage of SGD 1,725/month in the live market (25th-75th percentile: SGD 1,570-2,084). This is 62% below median across all 562 scored occupations, and 11% below group median within Cleaners, Labourers & Related Workers occupations.