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AI Work Index

ICT quality assurance specialist

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AI Exposure Rank

86/100

Very High

Range 85–87/100 across source-weight sensitivity checks

ICT quality assurance specialist has an AI Exposure Rank of 86/100, meaning its work is more exposed to current AI capabilities than approximately 86% of Singapore occupations. The evidence currently points to workflow redesign; this is a relative rank, not a probability of job loss.

Workflow redesign

Professionals·SGD 7,666/mo (4,797–14,424)·~4.5K workers in SG·Updated 2026-07-17

Relative AI exposure, not a prediction of job loss. Hiring, wages and role design depend on many forces this rank does not forecast.

Wage 18% above group median Exposure 18pp above group median #43 of 182 in Professionals →
01

How This Rank Is Built

The evidence behind this occupation's AI exposure, with human-work and demand context shown separately. How this works

Tasks AI can handle

With 83% AI task overlap (based on Felten AIOE), the ICT quality assurance specialist tasks most exposed include: financial modeling, data extraction from filings, ratio analysis, report generation, transaction categorization, and regulatory document summarization.

  • • Monitor bug resolution efforts and track successes.
  • • Investigate customer problems referred by technical support.
  • • Test system modifications to prepare for implementation.

O*NET tasks for this occupation with the most observed Claude usage (Anthropic task data).

What AI can't do here

At 27% human bottleneck protection, the tasks that remain hardest to automate for ICT quality assurance specialist include: judgment on risk vs. return, client advisory relationships, regulatory interpretation in edge cases, fraud detection in novel scenarios, and strategic capital allocation.

Skills to focus on

Risk JudgmentRegulatory NavigationClient AdvisoryForensic Analysis

Sources: Felten AIOE (2021), Pizzinelli et al. bottleneck model. Full methodology.

From exposure to employment

What could change the employment outcome?

AI capability is only the starting point. Adoption, task design, human oversight, demand, mobility and evidence quality determine how exposure may resolve in practice.

01

Workplace adoption

Leading sectors represented

Some listed industries have MOM sector adoption evidence; observed-sector average 65.3%.

02

Task structure

Task evidence available

100% weighted task match · 35% effective coverage

03

Human advantage

Coordination and judgment still matter

At 27% human bottleneck protection, the tasks that remain hardest to automate for ICT quality assurance specialist include: judgment on risk vs. return, client advisory relationships, regulatory interpretation in edge cases, fraud detection in novel scenarios, and strategic capital allocation.

04

Hiring and demand

3.4% vacancy rate · 2026 Q1

PMET vacancies increased from Q4 and remained below their year-ago level. Hiring stayed net positive but slowed, while retrenchment incidence remained the highest of the three broad occupation groups. In 2025, this broad occupation group had 0.9% time-related underemployment and 6.9% non-permanent employment. Across the published male and female series, CPI-adjusted median income changed -0.8% to +2.3% from 2018 to 2023.

05

Career transitions

ICT auditor

easy modeled transition; outcomes still depend on skills, wages and openings.

06

Evidence strength

low confidence

1 exposure sources · sensitivity 85–87/100 across source-weight sensitivity checks.

These lenses are reported separately and do not alter AI Exposure Rank. Labour-market figures describe a broad official occupation cluster, not this SSOC occupation alone.

02

Singapore Now

Current labour market conditions and how they affect this role.

Local conditions are under more strain. Vacancies have softened and displacement signals are less forgiving.

Vacancy

3.4%

↓ 2.9% YoY

Hiring

1.2%

vs 0.7% resign

Retrenchment

2.6

per 1,000 · moderate

Re-entry

69.1%

find work in 12mo· +1.4pp

Professionals, Managers, Executives & Technicians · 2026 Q1

Top Industries

Public Administration & Education Services
18%
Financial & Insurance Services
16%
Professional Services
13%

Industry vacancy overlays use the latest published detailed cross-tab, which can lag the main labour monitor.

03

What You Can Do

ICT quality assurance specialist has some offset potential, but it depends on transition pathways holding up in practice and on workers clearing the main switching frictions.

Related roles you could transition to

Exposure-reducing

This occupation has higher relative AI exposure, and its best adjacent move ranks in the weakest quarter of exposure-reducing options. Mobility outcomes also depend on demand, wages, skills and access to credible transitions. See all occupations in this quadrant.

Modern roles using this occupation

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Frequently asked questions

Will AI replace ICT quality assurance specialist?

ICT quality assurance specialist has an AI Exposure Rank of 86/100, meaning its work is more exposed to current AI capabilities than approximately 86% of Singapore occupations. The evidence currently points to workflow redesign; this is a relative rank, not a probability of job loss. AI Exposure Rank: 86/100 (Very High). Median wage: SGD 7,666/month.

What is the AI exposure rank for ICT quality assurance specialist?

ICT quality assurance specialist has an AI Exposure Rank of 86/100, rated Very High. It ranks higher than approximately 86% of Singapore occupations for exposure to current AI capabilities; it is not a job-loss probability.

What career transitions are available for ICT quality assurance specialist?

ICT quality assurance specialist has modeled transition pathways to related occupations. The strongest adjacent pathway is ICT auditor, based on skill and wage similarity (model-estimated). Transition scoring accounts for wage preservation, training ease, and destination quality.

How does ICT quality assurance specialist salary compare in the live market?

ICT quality assurance specialist earns a median gross wage of SGD 7,666/month in the live market (25th-75th percentile: SGD 4,797-14,424). This is 70% above median across all 562 scored occupations, and 18% above group median within Professionals occupations.